Testimonials
Real Problems. Real Solutions. Real Feedback.
Pest problems can be stressful. Finding the right team shouldn’t be. From homeowners dealing with unexpected visitors to businesses protecting their properties, we’re proud to be the team Albertans trust when they need knowledgeable advice and results they can count on.
Client Testimonials
Don’t Take Our Word for It. Ask Alberta.
We can tell you about our approach and the care we put into every job, but our clients say it better. See why homeowners and businesses across Alberta continue to trust Innovative Pest Solutions to protect their properties.
Excellent. That’s all I can say really. I had a problem and they took care of it. Would recommend.
Samantha
Home Owner
Wow these guys are good. I had a pretty bad cockroach problem and they took care of it quickly. The techs are super professional and knowledgeable.
James
Home Owner
Great service. Fast and quick, very informative and did a fantastic job. We’ve had skunks and other animals make homes under our porch before, but now their help we’ll be able to finally keep them out.
Andrea Jackson
Home Owner
These guys are excellent. Always super professional, friendly, and get the job done right. They show up on time, explain everything clearly, and go above and beyond to make sure you feel taken care of. We haven’t seen any more critters around the house and my wife is super happy about that! Highly recommend.
Justin Rinehart
Home Owner
I just had an unfortunate case of bed bugs at my rental property so I called innovative pest control as they were recommended to me by a friend who had the same issue. It was very urgent to have the place treated right away and they came the next day and took care of it! They were very nice to deal with and would recommend them to anyone.
Ryan Hanen
Home Owner
Thank you so much Lukas for fixing our wasp problem!! We had a wasp nest in the wheel well of our car and other attempts we made didn’t work to remove them but Lukas had them sprayed and dead within minutes. Such a great company!!! Totally recommend.
Haidee Anderson
Home Owner
I want to give a 5 star+ review to Justin in Regina!! He went above and beyond what I believe to be his everyday duties! He helped me with a pest situation that was originally not mine but soon became mine! He was kind, caring, compassionate and thorough!Very professional. If I ever need pest control again(which I hope I never do) I will definitely ask for Justin. Great job Justin!!
Linda Sauve
Home Owner
I had a great experience working with Milos in Canmore. Excellent customer service, arrived on time for scheduled appointments and also provided product information. Services were fast and efficient. Highly recommend.
Melanie Heyd
Home Owner
Very busy and not always on time but loyal to their customers. Extremely friendly and up front and honest. Nick is very competent and reassuring even though my resident manager is not. I appreciate the hard work and the feeling of support and reassurance. When you’re dealing with cockroaches you feel violated. Nick makes me feel like I’ve got someone on my team. Thank you.
Krista McKeown
Home Owner
I just want to start off with a BIG…THANK YOU to a couple of gentlemen, that work I’m sure very hard with Innovative Pest Solutions, named Brody and Nick. These guys have been more than kind, and helpful when visiting our unit to do their Thang. Thank you so much guys.
Mike Lepretre
Home Owner
A big shout out to Milos! He sprayed our house exterior and did a fantastic job!
Very professional and prompt – I recommend this company for any pest control issues, and their customer service is exemplary!
Debbie Hird
Home Owner
Milos and Nick were incredibly responsive and helped us with our Skunk issue. Great communication and provided us with frequent updates. 10/10 service, will use again. Thanks guys!
Neel Shannon
Home Owner
Just started working with this group and really wish we found them over the spring. They travel to Calgary and we are in the Seton area so kudos for making the trip. But the biggest reason I wish I found this group is a perfect storm. We had three skunks used a company near our house they did partial work then vanished never to pick up their phone again. Then every other local Skunk removal company charged an absurd amount for the job. So needless to say the third skunk stuck around. Well it had kids and now we have 5 skunks that need to be removed. This group charge very fair pricing and are great to deal with. Absolutely hire this group for your next job.
Andrew M
Home Owner
These guys are just great , finally a summer with no mosquitos , flies, spiders. We had problems with ants in our grass and flower beds as well as the house, nothing all summer long. I had an ant problem pop up last week, I emailed them innovative pest solutions, and they came and did an application quickly.
The tech that looks after my property is very professional, kind and responsive.
Thanks again , very satisfied customer
Ryan Brandt
Home Owner
I would 100% recommend Innovative Pest Solutions. Innovative Pest Solutions were hired for mosquito fog removal. I really liked that they sent reminder service notifications the day before. They always showed up on time and they provided detailed reports after each service/application. I will definitely use Innovative Pest Solutions again.
Susan Prather
Home Owner
Prompt service. We had an underground wasp nest in our backyard that had grown to be considerable in size. Not easy to get to, I tried the foams, and sprays, to no avail. We weren’t able to enjoy our backyard and deck with wasps being everywhere. Within a couple of days of calling, Innovative came out and destroyed/smoked out the nest. Wasps were gone that day. I highly recommend Innovative!!
Jay Balkwill
Home Owner
We really notice a difference in our yard when its sprayed and they are great with making sure they return to spray, i have not had to request a visit!
Christina Tocher
Home Owner
Great professional and effective service!
Alisha Jones
Home Owner
Great Service, great Price – Always came on time! Would recommend to anyone! Will use in future!
Regan Turner
Home Owner
The service was prompt and efficient. The tech was knowledgeable and polite. I will for sure use them again for any pest related needs.
Shane Mahar
Home Owner
Their product works great. I live in a high mosquito area and after each time they spray my mosquito problem is solved. Pricing is fair, good to deal with and I would rather support local than a big corporation.
Danny Adrian
Home Owner
PROFESSIONAL, TIMELY AND THE PRICE IS RIGHT
I came home from work put some groceries away and headed upstairs to my room to get a towel and a change of clothes for a shower like I always do.
Before I go any further, I’ll let it be known that I am a 6 foot 200 pound grown male, who can take a hockey puck to the face , climb 50 foot ladders and drink beer with some wild people in the roughest parts of the city.
Anyways back to the story.
I open my door and a massive oversized rat with wings is soaring through the air with its teeth showing and i screamed like a child slammed the door and ran out to my truck!
I called every number Google listed for 24hr service , and Nick from Innovative Pest Solutions answered .
Nick was very professional and came right away.
At first the Bat alluded us, but eventually it showed face and Nick wrestled it the ground pinned him down and forced the Bat to tap out TKO!
Nick then released the beast back to the wild .
Ill probably sleep on the couch still for a few days .
If you ever find yourself in sticky sitaution gove these guys a call GREAT PRICE PROFESSIONAL AND QUCIK TO THE RESCUE!
They have created a customer for life in me !
Mark Tanzola
Home Owner
In helping a family member, I had the pleasure of speaking with Nick. Nick answered all the calls and the questions I had. During one call, he went so far as to pull his vehicle over, right there and then, to check on an appointment to let us know if services had been rendered yet, as I wasn’t at the location. Nick wanted to ensure we had all the information we needed. Nick went above and beyond any other service based company I have seen. He made me feel like any call I made and or question I asked, was just as important to him as it was to me – this type of service is rare rare rare – I will recommend this company to everyone! I have used similar type companies for things like wasps and ants- but in the future… this is the ONLY company I will be calling on!!
Tamara Dreaddy
Home Owner
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FAQ
Questions?
We've got Answers.
Pest problems can come with a lot of questions. Here are a few of the things homeowners and businesses ask us most often.
What happens during a pest control inspection?
A pest control inspection is the first step in properly resolving an issue. During the inspection, we assess signs of pest activity, identify the species involved, determine how pests are entering or spreading, and evaluate contributing conditions such as moisture, food sources, or structural gaps. This process follows Integrated Pest Management (IPM) principles, which require identifying the problem before selecting a treatment approach. The goal is not just to treat what’s visible, but to understand why the issue is occurring so it can be addressed effectively and responsibly.
Do I need an inspection before treatment?
Not always. In some cases, pest problems are obvious and there is already clear evidence that allows treatment to begin right away. Even in those situations, an inspection is still performed as part of the service to confirm the scope of the issue and identify whether additional steps—such as follow-up treatments, exclusion, or monitoring—may be required. Skipping the inspection entirely often leads to incomplete results, which is why we still treat inspection as a critical part of the process.
How long does a typical service visit take?
Most service visits take approximately 30 minutes, though this can vary depending on the pest, the size of the space, and the level of activity present. Initial visits may take slightly longer if inspection, treatment, and setup are all required. Follow-up visits are often shorter and more focused, as they are used to assess progress, re-treat specific areas if needed, and confirm that the issue is resolving as expected.
Do I need to leave my home during treatment?
In most cases, no. Many pest control treatments do not require occupants to leave the home. However, certain pests or treatment methods may involve a temporary re-entry period for safety reasons. If a re-entry period is required, we will clearly explain what is needed, how long it lasts, and when it is safe to return. We prioritize treatments that are effective while minimizing disruption whenever possible.
How soon can I expect to see results?
Results depend on the type of pest and the treatment method used. In many cases, results are not immediate, as modern pest control focuses on long-term control rather than instant knockdown. Our approach is to set realistic expectations and then exceed them, rather than promising immediate results that aren’t achievable. Some pests may show reduced activity quickly, while others take time as treatments interrupt breeding cycles and hidden populations.
How many visits are usually required to resolve an issue?
The number of visits depends entirely on the pest involved. Issues such as cockroaches, mice, and bed bugs typically require a minimum of two visits—one initial treatment and at least one follow-up. The follow-up visit may involve additional treatment or simply an inspection to confirm that the issue has been resolved. In more complex cases, further visits may be needed, especially if activity levels were high or conditions were not ideal during the first service.